On Saturday 29th May, it was reported by end users at 8:40am that the entire working group could not sync. Upon further investigation, it was determined that this impacted all users across all customers.
The issue was reproduced at 9:27am by syncing the device, entering data and then trying to sync again. When trying to sync the data back to the cloud, the app fails to sync on the Retrying Commands step.
The issue was resolved at 9:45am and users should be able to sync thereafter.
If you have any issues or need help using Obzervr, please feel free to reach out to [email protected].