Jessica Robins

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Activity overview

Latest activity by Jessica Robins
  • Jessica Robins created an article,

    16.08.21 - Manager not loading

    On Monday 16th August, it was reported at 6am (Brisbane time) that Manager was not loading the Dashboard or Worklist pages as expected. This presents as seen in the screenshots shown below.  This h...

  • Jessica Robins created an article,

    How to add a User to multiple tenants in Obzervr Console

    Obzervr Console has introduced the ability to add a user (with an email address) to multiple Obzervr tenants, provided they are in the same organisation.  There are two ways to do this:  For a new...

  • Jessica Robins created an article,

    How to switch tenants on Obzervr Capture?

    How to switch between different tenants on Obzervr Capture In line with the options for user management in the new Obzervr component Console, with the Obzervr Capture app v1.41 onward, users in mul...

  • Jessica Robins created an article,

    29.05.2021 - Cannot sync error for all users

    On Saturday 29th May, it was reported by end users at 8:40am that the entire working group could not sync. Upon further investigation, it was determined that this impacted all users across all cust...

  • Jessica Robins created an article,

    Getting Started on Obzervr Capture

    Welcome to Obzervr! We're so glad you're here. Let's get started! What is Obzervr Capture?  Obzervr Capture is a mobile application that can be downloaded on any phone or tablet for Apple, Android ...

  • Jessica Robins created an article,

    2019 December Release Notes

    As we head into the end of 2019, our team have been working on some fantastic enhancements to make your life easier and faster to do the things you need to so you can get on with doing the things y...

  • Jessica Robins created an article,

    Pop-ups & tool-tip help in Obzervr Manager

    For new users, learning Obzervr Manager for the first time can be a bit scary. There are a lot of menus, some of which might pertain to you, some which might not.  This is why we have introduced...

  • Jessica Robins created an article,

    2019 June Release Notes – Obzervr Capture v1.23 and Manager v1.32

    We’ve been busy! As of June 2019, the latest version of Obzervr Capture mobile app is v1.23 and Obzervr Manager is v1.32. Check out the latest and greatest features that we've added to the platform...

  • Jessica Robins created an article,

    How to add help info to your Field Measurement in Obzervr Capture

    Wondering if there is a way to add Help info or safety notes to a Field Measurement? Sometimes extra notes have been added to the paper form and you need it format it digitally. Forms tend to incl...

  • Jessica Robins created an article,

    How to disable comments and scanning in Obzervr Capture

    Do you want to disable the commenting, scanning or expanding options for the field measurements? Sometimes it can be confusing have all these options available, so we are allowing you to disable th...