How do I add new users to my Organisation?

Note: you will need to have User Admin, Tenant Admin or Organisation Admin permissions to add Users. Read more about roles and permissions here.

As the Organization Admin, you can add a new User into the system and then add that user to different tenants as required and/or add an existing user to a new Tenant under the Organisation.

As the Tenant Admin, you can also add existing User in the Organisation to your Tenant or add a new User only into the tenant where you are the admin.

How to add a new User into your Organisation

1. From the Home page, navigate to Users  or Manage Users
2. In the Users page, click on Create
3. Capture necessary details for the User
   • Email
   • Phone number
   • Pick at least 1 tenant
4. Click on the tick icon to confirm creating

How to add/remove an existing User from different tenants in an organisation

As an Organisation admin, you can select a User and add that User to as many Tenants as required:

1. From the Home page, navigate to Users  or Manage Users
2. Search for the User
3. Select User and click on the edit icon on the fly-out menu on the right-hand side
4. Tick to add more tenant or untick to remove tenant to the selected User
5. Click on the tick icon to confirm the changes

How to create a new User in a Tenant

As the Tenant Admin, you will need to navigate to the tenant where you are the admin and want to setup the user in.

1. In the Users page, click on Create
2. Input the required details
3. Click on the tick icon to confirm creating

How to add an existing User to a Tenant

1. In the Users page, click on Add
2. Use the Search box in the fly-out panel from the right to search for the user
3. Tick to select the User
4. Click on the tick icon to confirm adding